Overview

In this time of global competition coupled with economic slowdown, every industry including the service industry needs to perform at its optimal best. It is imperative for organizations to design and deliver services and solutions which are better, faster and cheaper. Key elements that facilitate this are efficient and robust processes, competent people and world-class technology.

CMMI^® for Services (CMMI^®-SVC)...

Overview

A suitably organized and executed test process can contribute to the success of a product line organization. Testing is used to identify defects during construction and to assure that completed products possess the qualities specified for the products. These activities are sequenced and scheduled so that a test activity occurs immediately following the construction activity whose output the test is intended to validate.

However, when an orga...

Overview

Measurement Systems are typically in-effective till the data is collected and managed in such systems is timely analyzed and used for decision making. Amongst many methods of data analysis, visual or graphical data analysis techniques are the ones initially and most often used for analysis. 

Visual analysis of the process-performance data provides valuable insights into the processes. These inferences are significant inputs for further...

Overview

Effective process improvement is a continuous journey and a key ingredient for business success in today’s tough economic times. Maximizing benefits today while setting the right base for the future is an essential strategy for both big and small organizations.

This webinar is focused on how Organizations and Quality Leaders/Members can maximize gains today by tweaking/re-aligning process definitions and corresponding implementations establis...

Overview

Measurement Systems are typically in-effective till the data is collected and managed in such systems is timely analyzed and used for decision making. Amongst many methods of data analysis, visual or graphical data analysis techniques are the ones initially and most often used for analysis. 

Visual analysis of the process-performance data provides valuable insights into the processes. These inferences are significant inputs for further...