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Effective Learning and Development Programs – Best Practices
P.Dwarakanath & M.Mala
Tata Consultancy Services
Chennai, India
Abstract:
Best companies in the world have realized that by continuously developing and training
their employees they can acquire the core competencies needed for competitive
advantage and flexibility. These organization’s encourage their employees to learn
continuously there by realizing the benefits of self-development and an habit of learning
and sharing. Every employee is encouraged to have measurable goals to enable him to
plan his/her career path and learning path.
The most effective learning and development programs have following features
incorporated:
¾Strategy driven: All training and development programs should align with overall
organization strategic goals and yield business results.
¾ROI: The training program should be measured as every other business activity,
It must show a return on investment either on short term or long term.
¾Methodologies: Learning & Development methodology can be identified from
amongst eLearning, CBTs, Class room training, knowledge sharing sessions &
continuous educational program in reputed institutions based on the type of
business the organization is engaged.
¾Ownership: Employees should be encouraged to identify their own needs to
create individual learning plans, and to seek learning opportunities. This makes
every employee accountable for the training he/she has identified and the
responsibility falls on that individual, his boss and the organization.
¾Continuous learning process: The process of learning never ceases, the
companies should ensure that learning occurs before, during and after scheduled
learning events also.
TCS Public
AnnualProject Management Leadership Conference
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Effective Learning and Development Programs – Best Practices
"An organization's ability to learn and translate that learning into action is the ultimate competitive
advantage."
Jack Welch, ex-CEO, GE
Introduction
Opportunities are a pathway through which enterprises develop, grow, and
prosper. Failure to explore and exploit opportunities is sure to trap them in a downward
spiral of stagnation, decay, decline and eventual extinction. But how may firms create
opportunities in a dynamic business environment characterized by overcapacity,
saturated markets and fleeting competitive advantages? The answer lies in the firms’
relentless cultivation and development of knowledge for exploring and exploiting
opportunities for continuous creation of value.
¾Knowledge is the key resource for sustained profitable growth
¾Firms must acquire, organize, develop, and deploy knowledge
¾Firms must encourage employees to acquire knowledge and realize the benefits
¾Firms must realize that intellectual capital means to exploit wealth creation
opportunities
This paper outlines briefly about the best practices an organization can adopt to enable
their employees to learn continuously and there by realize the benefits of learning and
sharing.
Integrated to Companies Core Values
Every organization should integrate their core values with learning and sharing.
This is because, achieving the highest levels of performance requires a well-executed
approach to organizational learning and
development. It is a goal of visionary leaders
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